Frequently Asked Questions

Faq's: your questions

This page contains a collection of answers to the most common questions people ask us at Print Me. If your question or query is not here, please feel free to contact us, and we will be happy to answer.

WHAT FILE FORMAT SHOULD I PROVIDE FOR PRINTING DOCUMENTS?

We would prefer you to supply files as a PDF as this will not affect the formatting of your document unlike Microsoft Word or Powerpoint.


CAN I PRINT MY DOCUMENT AND THEN BRING IT TO YOU FOR BINDING?

Yes, we have various binding options available for your document.


DO I HAVE TO BRING WORK DIRECTLY TO THE STORE?

No, you can send work via an email or file transfer link to printme@contacts.bham.ac.uk.


CAN I PAY OVER THE TELEPHONE?

Of course - give us a ring on 0121 414 5797. We often take orders via email, quote back with a price then take payment via telephone with a credit or debit card. We do not accept payment via email or bank transfer.


I AM UNABLE TO PERSONALLY SUBMIT MY BINDING TO THE REGISTRY - WHAT CAN I DO?

We can take a copy to the Registry on your behalf for a small delivery fee.


IS THERE A PAGE LIMIT FOR SOFT/GLUE BINDING?

The limit for soft binding is 300 pages single sided. If your document is over 300 pages then we will split bind your book into two volumes.


ARE YOU OPEN AT WEEKENDS?

We are open 9.00am-5.00pm Monday to Friday (excluding Bank Holidays).


DO YOU PROVIDE A PROOF-READING SERVICE?

You need to prepare artwork and documents before submitting them to be printed. However we do have a PC in store for you to make minor alterations or corrections, but we are unable to do this for you.


WHAT IS THE WAITING TIME FOR HARD-BOUND THESES?

Normally ten working days. If your deadline for submission falls before ten days, you can submit a copy of the order form that we give you to the University Library's Student Service team. This will inform the Registry that you have officially submitted and you are just waiting for the hard-binding process to be completed.

CAN I SUPPLY MY OWN CLOTHES FOR PRINTING ON?

You can supply your own garments for printing, and we will check that the material passes our criteria to ensure a good quality finish. If you want us to print on your own garments, we recommend you pop in to the shop or contact us for advice.